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Certified Apartment Leasing Professional (CALP) Course

Tuesday, February 11, 2025
at
8:00 AM (CST)
to Friday, February 14, 2025 at 5:00 PM (CST)
TBD
Register Now
Category: Education



Earn your Certified Apartment Leasing Professional (CALP) designation and take your leasing skills and knowledge to the next level.  The National Apartment Association Education Institute developed the CALP program to assist apartment industry professionals in advancing their apartment industry knowledge, and ultimately their career.



This course will cover...

  • Using technology to generate traffic
  • Monitoring and managing your community’s reputation
  • Inspecting the leasing center, tour route, model units, and vacant apartments
  • Shopping the competition while building relationships with competitors
  • Compiling a comprehensive community resource tool
  • Effective marketing plans
  • Relationship sales process and evaluating personal sales performance
  • Evaluating a prospect’s commitment level and overcoming objections
  • Reviewing the next steps in the sales process with prospective residents
  • Applying fair housing laws and communicating rental criteria
  • Qualifying prospective residents according to rental policy
  • Preparing and reviewing leases with new residents
  • The move-in process
  • Responding to resident issues and maintenance requests with appropriate follow-up
  • Building relationships with residents and creating a sense of community
  • Reporting incidents, maintaining documentation, and taking corrective action
  • Maximizing revenue and operational efficiency
  • Securing and processing lease renewals
  • Conducting a market survey

 

Certified Apartment Leasing Professional Students Must Attend ALL Class Dates  

SCHEDULE:

Tuesday, February 11th
Bringing in New Residents
Marketing and Maintaining Your Community

Wednesday, February 12th
Why Your Competition Matters
Relevant Laws & How to Apply Them

Thursday, February 13th 
The Sales Process and Building Relationships
Effectively Meeting the Needs of Current Residents

Friday, February 14th
The Market Survey & Exam Prep

INSTRUCTOR: KATIE RIGSBY

Katie is a Keynote Speaker, Facilitator & Inspiration Specialist. She has over 20 years of experience in the multifamily industry and has successfully managed properties, capital improvements, employees, crisis and finances. Katie is a CAPS, CAM and CALP credential holder & a licensed Louisiana Realtor.  Learn more about Katie at www.katierigsby.com.

PRICE

  Register by January 15:  $550 per member / $850per non-member
  Register January 16-31:  $600per member / $900 per non-member
     Register February 1-5:  $700 per member / $1000 per non-member



Click here to learn how NAAEI credentials can benefit your company.

Cancellation Policy for CALP Course Registration:  Full refunds will be given for cancellations made up until December 31st. Cancellations received January 1st - 31st  will receive a 50% refund. Cancellations received after Janaruy 31st, and no-shows, will be required to pay in full.  Substitutions may be made for no additional fee.

Cancellation Policy for Sponsorships:  No cancellations will be accepted once your registration has been submitted.

By participating in this event I agree and acknowledge that I am undertaking participation in Tulsa Apartment Association (TAA) events and activities as my own free and intentional act and am fully aware that possible physical injury or illness might occur to me as a result of my participation in these events. I give this acknowledgment freely and knowingly and that I am, as result, able to participate in TAA events and I do hereby assume responsibility for my own well-being. I agree to hold TAA harmless in the event that I incur any physical or mental injury, including illness, that might be attributed to my participation in the event.
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SPONSORSHIP OPPORTUNITY!

Sponsor a CALP class for $150 and get the opportunity to speak and hand out promotional items to students, and receive a shout out on TAA social media.  This is a great way to get in front of apartment community managers and rising stars in the industry.  Click the "Register Now" button to sign-up for a sponsorship.