Certified Apartment Manager (CAM) Course


Monday, February 17, 2025
8:00 AM - 5:00 PM (CST)
TBD
Category: Credential Courses
If you are an apartment community Manager, or an experienced Assistant Manager, we recommend this course for you!

Earn your Certified Apartment Manager (CAM) designation and increase your community's Net Operating Income.  The National Apartment Association Education Institute developed the CAM program to assist apartment industry professionals in advancing their apartment industry knowledge, and ultimately their career!



This course will cover...
  • Occupancy rates
  • Comprehensive marketing plans
  • Sales team management and product readiness
  • Equitable treatment of current and potential residents
  • Resident retention and the maintenance of a positive company image
  • Consistent and ongoing resident communication
  • Positive resident service and issue resolution
  • Enforcement of company policy in compliance with laws and regulations
  • Property inspections
  • Preventive maintenance programs
  • Service request process
  • Apartment turnover process
  • Working with contractors and suppliers (vendors)
  • Recruitment, hiring, orientation and training of high-caliber employees
  • Systematic employee evaluation
  • Employment regulations and record keeping
  • Analysis of the property’s financial operations with corrective actions for underperformance
  • Monitoring of property performance to achieve the owner’s investment goals
  • Accounting principles and practices
  • Maximizing net operating income
  • Reporting property performance honestly and accurately
Certified Apartment Manager Students Must Attend ALL Class Dates

The course requires candidates to attend ALL classes below. Classes are from 8am-5pm each day. 

SCHEDULE:

Monday, February 17
Industry Essentials

Thursday, February 20
Property Maintenance

Friday, February 21
Investment Management

Monday, February 24
Investment Management

Tuesday, February 25
Managing Teams 

Wednesday, February 26
Leading People 

Thursday, February 27
Legal & Risk Management
Practice Exam & Review



INSTRUCTOR: KATIE RIGSBY

Katie is a Keynote Speaker, Facilitator & Inspiration Specialist. She has over 20 years of experience in the multifamily industry and has successfully managed properties, capital improvements, employees, crisis and finances. Katie is a CAPS, CAM and CALP credential holder & a licensed Louisiana Realtor.  Learn more about Katie at www.katierigsby.com.



PRICE

Register by January 15:  $925 per member / $1,225 per non-member
Register January 16-31:  $975 per member / $1,275 per non-member
 Register February 1-10:  $1,075 per member / $1,375 per non-member




Cancellation Policy for CAM Course Registration:  Full refunds will be given for cancellations made up until January 15. Cancellations made January 16 - 31 will receive a 50% refund.  Cancellations received after January 31, and no-shows, will be required to pay in full.  Substitutions may be made for no additional fee.

Cancellation Policy for Sponsorships:  No cancellations will be accepted once your registration has been submitted.


By participating in this event I agree and acknowledge that I am undertaking participation in Tulsa Apartment Association (TAA) events and activities as my own free and intentional act and am fully aware that possible physical injury or illness might occur to me as a result of my participation in these events. I give this acknowledgment freely and knowingly and that I am, as result, able to participate in TAA events and I do hereby assume responsibility for my own well-being. I agree to hold TAA harmless in the event that I incur any physical or mental injury, including illness, that might be attributed to my participation in the event.

SPONSORSHIP OPPORTUNITY!

Sponsor a CAM class for $150 and get the opportunity to speak and hand out promotional items to students, and receive a shout out on TAA social media.  This is a great way to get in front of apartment community managers and rising stars in the industry.  Click the "Register Now" button to sign-up for a sponsorship.