Luncheon Meeting: Retention Rally - 7 Ways to Make an Impact Fast
Join us for this month's Luncheon meeting where Lori Snider, national speaker and educator, will share information on how to increase resident retention.
When you think about it, the things we value and remember are not things…they are experiences. Learning to craft and deliver experiences and messaging in a way in which the outcome is, “That was easy!” and/or “That was awesome!” will result in higher satisfaction levels and an increase in value perception.
Understanding the resident from their point of view is inherent to successful retention efforts. What does it feel like for the residents living in our communities as they go about their day-to-day business? What keeps them up at night? How are we reinforcing a positive answer to the question on every resident’s mind – “Is it still worth it?”
Learn how to demonstrate authenticity in a manner that is real and simplistic through messaging that works, and better understand what doesn’t. Discover opportunities to educate, communicate, and drive consistently high satisfaction.
**Lori will be speaking at the Seminar before the Luncheon Meeting. Click here for more information about the Seminar and to register. The Seminar requires a separate registration, so make sure you also register to attend the Seminar if you would like to attend that as well.**
Agenda
| September 17 | |
| 11:30 AM | Check-in & Lunch Begins |
| 11:50 AM | Chaiman's Welcome & Announcements |
| 12:15 PM |
Guest Speaker Presentation
Lori Snider, national speaker and educator |
| 12:50 PM |
Door Prize Drawings & Closing Remarks
Door prizes will be given away to residential property management professionals at the end of the Luncheon Meeting. You must be present to win. Supplier Members are welcome to bring door prize donations to the Luncheon Meeting. Please turn in your door prize donations at the check-in area when you arrive, and don't forget to include a business card with your door prize! |
| 1:00 PM | Meeting Ends |
Register by September 10: $49 per member/$69 per non-member
Register September 11-16: $59 per member/$79 per non-member
Register on September 17: $69 per member/$89 per non-member
Reservations may be canceled up until September 10th at no charge. If reservations are canceled after September 10th you will be responsible for paying for the reservation in full. You can send someone in the place of the person registered for no additional charge.
By participating in this event I agree and acknowledge that I am undertaking participation in Tulsa Apartment Association (TAA) events and activities as my own free and intentional act and am fully aware that possible physical injury or illness might occur to me as a result of my participation in these events. I give this acknowledgment freely and knowingly and that I am, as result, able to participate in TAA events and I do hereby assume responsibility for my own well-being. I agree to hold TAA harmless in the event that I incur any physical or mental injury, including illness, that might be attributed to my participation in the event.